Résumé

User Experience Certified
Certified Scrum Product Owner
Human-Centered Service Design Certified
Human-Systems Interaction (ISO 9241)


John is passionate about improving technology and services that provide value for communities and businesses. He has a strong interest in human behavior and psychology, often asking himself, “How do people parse this world?”

More about John


Federal Reserve

Senior User Experience Strategist

Jackson Financial

Senior Usability Analyst

Best Buy

Senior User Experience Designer

Truist (contract through 3ci)

Principal/Senior User Experience Designer

Allstate

Senior User Experience Architect

Federal Reserve

User Experience Strategist

Senior User Experience Designer

Senior Designer Digital

Franke+Fiorella

Contract Designer

William Mitchell College of Law

Principal/Senior User Experience Designer

Phillips Medisize

Principal/Senior User Experience Designer

Saint John’s University

Associate Director, Communication and Marketing Design

Print and Web Designer

Traction

Multimedia Designer


Human-Centered Service Design
IDEO
Credential ID 7501-2228073

Certified Scrum Product Owner (CSPO)
Scrum Alliance
Credential ID 1176681

UX Certificate (UXC)
Nielsen Norman Group
Credential ID 1028063

Systems Thinking
LinkedIn

Enterprise Design Thinking Practitioner
IBM

High-Tech Anthropology: Interviewing and Observing
Menlo Innovations


Student Portfolio Reviewer
AIGA Minnesota, 2014-20
AIGA Cleveland, 2020

IBM Design Thinking Pilot Participant, 2015
Austin, Texas

Board Member, 2014–16
AIGA Minnesota

Director, 2012-14
AIGA Minnesota
In-house Designers Affinity Group

Co-Chair, 2011-12
AIGA Minnesota Design Show

Art Buddies, 2011–14
Creative mentor for underprivileged students
Minneapolis, Minnesota


John is available for opportunities in improvements to technology, services, and interactions — tactile, auditory, language in physical and virtual spaces. Let’s chat about design, human behavior, or bread.

biasijohn@gmail.com
612-701-9439